Online service expert at your side
Cross-platform multi-store intelligent customer service system
Immediate use
Create excellent customer engagement solutions for merchants
NihaoBot intelligent customer service system deeply integrates cutting-edge technologies such as artificial intelligence, big data analysis and cloud computing, aiming to comprehensively improve the level of enterprise customer service and operational efficiency.
Artificial intelligence
Big data analysis
Cloud computing
Function
One software can handle all the store information
Log in to all stores with one clickEasy store switchingMessage response time
Automatic quick reply
Intelligent reply based on large modelsSelf-service quick answer24/7 onlineRich knowledge package
Cover multiple scenariosAccurate scene recognitionImprove customer satisfactionProduct problem
Store problem
Event discount
After-sales problem
Logistics problem
Order problem
Product use process
01
Log in to all stores with one click02
Robot configuration03
Knowledge pack subscription04
The first time to reply, calm emotions05
Manual intervention for unconventional problems06
Automatic control switch, 7*24 hours on duty
Case
Eleme
Lazada
Tiktok
Shopee
Eleme
In July 2023, Ele. me launched the intelligent customer service category, and we became the first invited service providers to participate in the co-creation. Hungry me intelligent customer service is a more intelligent and convenient service assistant for businesses.
A total of 1000+ Ele. me stores to provide after-sales support. Increased service impact speed for merchants by 30% and reduced operating costs by 50%.
Contact us
Phone:+86-15610669698
Email:zhuwenjian@lensung.com
Hangzhou Headquarters:Building 15, Yunjianxi, Shuxiangwan Chuanggu, Shushan Street, Xiaoshan District, Hangzhou City, Zhejiang Province
Indonesia Headquarters:Soho Capital 31-09,Jalan Letjen S Parman kav.28.RT.003,Tanjung Duren Selatan, Grogol Petamburan, Jakarta Barat, DKI Jakarta post code 11470
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